At Khaddervirsa, we are committed to delivering premium quality traditional khadder while ensuring customer satisfaction. Our return policy is designed to be fair, transparent, and aligned with our values.

Our Return Commitment

Our return policy follows the Sunnah. We accept returns for any suit or fabric that you are unsatisfied with, ensuring a trustworthy and customer-friendly experience.

Returns & Exchanges Conditions

We accept returns and exchanges under the following conditions:

• You are not satisfied with the fabric quality or color.

• The product received is damaged, torn, or has manufacturing defects.

• You received the wrong item or incorrect design/size.

Eligibility Criteria

To be eligible for a return or exchange, please ensure:

• Returns/exchanges must be requested within 15 days of purchase.

• The fabric/suit must be unwashed, unused, and unstitched (with all original tags and packaging intact).

• Items damaged due to mishandling or incorrect washing methods will not be eligible.

Processing Time

Please note that it may take 5–6 working days to process your return or exchange request after we receive the item back and inspect it.

Refund Policy

• Once your return is approved, the refund will be processed accordingly.

• Refunds will be issued via bank transfer, EasyPaisa/JazzCash, or store credit.

• Delivery charges are non-refundable.

Exchange Policy

• Approved returns can be exchanged for the same design (subject to availability).

• If the specific article is out of stock, you may choose another design of the same value or receive store credit.

Order Cancellation

• Orders can only be canceled before dispatch.

• Once the shipment is handed over to the courier service, orders cannot be canceled.

Contact Us

If you have any questions or would like to request a return or exchange, feel free to contact us:

• Email: info@khaddervirsa.com

• Phone/WhatsApp: +92 342 4307737